01
Scan the vehicle QR
Open the camera and scan the QR displayed on the vehicle windshield.
Vehicle verification for every journey
Sarathi Suvidha
Verify your vehicle. Register your journey.
Scan the QR displayed on your vehicle, confirm its current details and register everyone travelling with you.
No passenger login Current vehicle details Shared rides supported
Verified vehicleScan before boarding
Passenger countIndividual and group journeys
Journey detailsFrom, to and date
Travel supportAssistance when needed
Passenger journey
A simple start before every ride.
One vehicle QR opens the correct journey page. No app installation, account or OTP is required.
02
Confirm your vehicle
Check the registration and current driver before entering your journey details.
03
Register the journey
Add passenger count, journey from and journey to, then submit your consent.
On your phone
Only the details needed for your journey.
The passenger page confirms the vehicle first, then keeps the form short enough to complete beside the vehicle.
- Passenger name and optional mobile number
- Tourist, local, office worker or other passenger type
- Individual, family or shared-group passenger count
- Journey from, journey to and automatic date
Sarathi Suvidha
Vehicle verifiedSK-01-T-1234
Journey fromGangtokJourney toTsomgo Lake
4 passengers Tourist
Ready to register
One vehicle, one QR
The QR stays. The verified details stay current.
A printed QR belongs to the registered vehicle. When its assigned driver or document status changes, the same QR opens the updated information.
Permanent windshield QRCurrent vehicle identityPhone-first passenger flow
Every passenger type
One clear flow for the way you travel.
Choose the passenger type and passenger count that match the people travelling together.
Visitors and tourists
Register the people travelling with you before the vehicle begins the journey.
Local passengers
Use the same vehicle QR for local journeys without creating a passenger account.
Office journeys
Record a regular or one-time commute against the vehicle being used that day.
Families and shared rides
Register a family together, while independent passengers submit separate entries.
A shared vehicle can hold multiple independent passenger entries for the same journey.
Safety, support and service
Help connected to the journey.
Clear support options for passengers, drivers and registered vehicles across Sikkim.
Recovery guidance
Contact the helpdesk for available breakdown and vehicle recovery guidance.
Medical incident guidance
Use official emergency services first; the helpdesk can assist with journey information.
Tourist assistance
Travel support and vehicle-linked journey assistance for visitors in Sikkim.
Journey helpdesk
One contact point for QR scanning, ride registration and vehicle record queries.
Quick answers
Before you scan.
Do I need an account?
No. Scan the registered vehicle QR and submit the journey details directly without creating a passenger account.
What details are required?
The form asks for passenger name, passenger type, passenger count, journey from, journey to, journey date and consent. A mobile number is optional.
What if the driver changes?
The QR remains with the vehicle. The verification page reflects the driver currently assigned to that vehicle.
How do shared journeys work?
A family may register together as one group. Unrelated passengers in the same vehicle should submit separate entries with their own passenger counts.
What if my camera cannot scan?
Enter the vehicle registration number shown with the windshield QR to continue manually.
What happens after submission?
A confirmation is created for the submitted journey and linked to the registered vehicle record.
What should I do in an emergency?
Contact official emergency services first when there is immediate danger. The Sarathi Suvidha helpdesk can assist with vehicle and journey record questions but does not replace emergency responders.
Need assistance?
Support for the journey ahead.
For ride registration, vehicle QR assistance or travel support, contact the Sarathi Suvidha helpdesk.
In immediate danger, contact official emergency services directly.